Wizard Wizard

A tool for making bureaucracy less painful for everyone.

Project year
2014
Organization
CFPB
Project role
User experience
Project team
Dan Brown, Seph Coster, Armin Kiany, Dev Mehta

Wizard Wizard is a process chart and decision tree tool built using D3.js and React. It lives on the CFPB’s Intranet, where it helps make bureaucracy less painful for everyone.

One of the drawbacks of creating a new agency is that legacy federal employees end up explaining idiosyncrasies to their private sector colleagues.

It interferes with their productivity, and it makes them deal with complaints that aren't their fault.

Editor design

Creating a wizard begins in the Editor, where users map out scenarios, possibilities, and their outcomes.

Going through a wizard

Walk a user through a series of questions to help them find answers.


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